Tips for Choosing Best Auto Repair ServiceApril 1, 2019
People who own cars can’t avoid dealing with auto repair people, because all kinds of small or big vehicle problems can happen all time, all around. You may have experienced several times of car repair, but you may not know which service is the best to choose for your car. Here we prepare top 10 tips for you to help you choose the best European auto repair shop.
1. The owner’s manual is the bible of your vehicle.
This is the truth. If you dog-ear your owner’s manual carefully, you’ll be able to identify the causes when trouble arises. If you are lucky that you can troubleshoot the problem and it’s under your control, you don’t even bother going to the auto repair shop. Know more about the vehicle’s engine size and configuration, transmission and other features allow you to assist the service technicians to have the particular trim level on hand. Keep your vehicle identification number (VIN) at hand, because sometimes you’ll need it to schedule services.
2. Independent corner garage or dealership service department?
You should be aware that the mechanics from dealership are well-trained specialists, who typically work exclusively for your vehicle make. Normally, the dealer service department is more expensive than the independent garage. However, it doesn’t mean the dealers always deliver better service, since many independent auto repair service are started with previous dealer staffs that are very skilled and talented.
3. Take good care of your records.
You should make sure that you have all the related records available to maintain your car and it’s better if you have everything in the car. The well-kept record can help a lot when diagnosis of the car is needed and incomplete records result in redundant auto repair which is cost much in both your time and money.
4. Make sure the technician is trained for your specific make and model.
Nowadays, cars and trucks are very complex in design and function, and their uniqueness varies from one brand to another. Before a service technician begin to handle your vehicle, please make sure he has obtained appropriate training for the specific model and has certain tools and procedures at hand.
5. Look for A.S.E-certified technician.
Twice a year, the National Institute for Automotive Service Excellence offers auto service industry professionals a chance to become an A.S.E-certified technician. Passing a written test and more than two years of auto repair service, the A.S.E certification can be earned. If a technician has this qualification, he is obviously more competent.
6. Request for quotes about pricing and labor rates.
You should determine all the applicable fees including parts and labor rates before you give your keys to the technician. Make sure to ask questions about how the bill is calculated for the auto repair. Some of the shops bill according to the estimated repair times established by the manufacturer rather the actual service time and you want to be crystal clear about the billing.
7. Ask as many questions as possible.
You should never be too shy to ask questions, especially when your questions are closely related with your own cars. Please ask questions about why somewhere needs fixing or how does the technology perform. You have the right to be educated and learn what happened to your property.
8. Ask for original equipment manufacturer (OEM) parts.
When replacing parts is necessary, you should ask them to use genuine OEM parts rather than generic ones. By using OEM components consistently, optimum and stable performance of the vehicle can be achieved. Although the used or aftermarket can save you a lot, the extra money you paid for the OEM parts will eventually pay off with quality and longevity.
9. Forget about the 100,000-mile tune-up myth.
You may have heard about this that you need to change essential parts for every 100,000 miles. Actually the maintenance is closely related with your driving habits and conditions. For example, if you drive a lot in dusty desert environment, the air filter will get clogged quickly, while short distance driving can speed up wearing the exhaust system. More attention should be paid when you operate the vehicle in extremely hot or cold weather.
10. Be careful of warning signs.
Last but not least, you should be aware of some warning signs. If a service technician is talking fast and trying to brush you off, he may hide some information or does not care too much about the repair work—all he worries is the bill that you are going to pay later.